Refund and Returns Policy
Thank you for supporting the Irish Congress of Southern California (ICSC) and the San Diego St. Patrick’s Day Parade & Festival. We appreciate your participation and contributions that help sustain this community tradition.
1. Non-Refundable Payments
The following payments are non-refundable once submitted:
- Parade participation fees
- Vendor booth reservations (food and non-food)
- Sponsorships
- Membership fees
- Donations
Because these funds are used directly to organize and operate the Parade and Festival, ICSC is unable to issue refunds, exchanges, or cancellations for these payments once processed.
If a payment was made in error or a technical issue occurred, please contact us within 7 days of the transaction at [email protected] so we can review and address the issue.
2. Merchandise Returns
ICSC may offer official merchandise for sale online or at events. Merchandise returns are accepted under the following conditions:
- Items must be unused, unwashed, and in their original packaging.
- Returns must be requested within 30 days of the delivery date.
- Proof of purchase is required for all returns.
- Refunds will be issued to the original payment method once the item is received and inspected.
Customers are responsible for return shipping costs unless the product was defective or the wrong item was sent.
3. Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us at [insert contact email] within 7 days of receipt. We will arrange for a replacement or full refund at no additional cost to you.
4. Contact Us
If you have questions about this Refunds & Returns Policy or need help with a specific transaction, please reach out to: Irish Congress of Southern California (ICSC) San Diego, California Email: